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Additional Information on Frequently Asked Questions

 

What kinds of payment do you take? 

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  • We accept Medicaid

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  • We offer the option for self pay.

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What counseling services do you offer? ​

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  • We offer individual, couples, and family counseling. We are the only agency in Idaho to provide Multidimensional Family Therapy. 

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Will we write letters for Emotional Service Animals, DUI evaluations or other court ordered evaluations or be a witness in court? 

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  • No. We are not the experts for these kinds of evaluations or processes. 

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Insurance & Co-Pay

We Only Accept Medicaid

You are responsible for using your insurance in any way that serves you. Many insurance plans typically provide some coverage for mental health treatment. It is very important that you find out exactly what mental health services your insurance policy covers; your copay, your deductible, if you have met it, and if not, how much is left. I can help to fill out the forms and assist you in receiving these benefits to which you are entitled and make every reasonable effort to collect payment from your insurance company. You are 100% responsible for any payment not made by your insurance company.

 

If you have a co-payment, it is expected at the time of service at the beginning of the session. I will bill your insurance company for the balance.

 

For those insurances I do not accept, I am can you an insurance acceptable receipt for fees paid, also referred to as a Superbill. In accordance with HIPAA we will discuss any diagnosis that is required for you to get reimbursed by your insurance carrier.

Key Benefits of Self-Pay Counseling

Enhanced Privacy: No diagnosis or sensitive treatment details are shared with insurance companies, protecting your medical record and future confidentiality.

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No Mandatory Diagnosis: You don't need a diagnosable mental health condition to get support, allowing for personal growth, stress management, or life transitions.

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Tailored Treatment: Therapists aren't bound by insurance protocols, so they can customize sessions (longer, more frequent, different modalities) to fit your unique goals.

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Wider Therapist Choice: You can see specialists or therapists who don't accept insurance, expanding your options beyond network limitations.

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Greater Flexibility: More freedom in scheduling and session types, such as longer sessions or online sessions.

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Increased Investment: Paying directly can increase motivation and commitment to the process, leading to better outcomes.

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Quicker Access: No waiting for insurance approvals or referrals, getting you into care faster. 

​​When Self-Pay Counseling is Especially Beneficial:

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  • When you want to keep your mental health history completely private.

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  • For non-clinical issues like stress or personal development.

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  • If you need specialized or holistic therapies not covered by insurance.

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  • If your therapist isn't in your insurance network. 

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Services We Do Not Provide

Service Animal Letters

We will not provide Service Animal or Emotional Support Animal (ESA) evaluation/assessment for Service Animal Certification or for letters to landlords.

Evaluation for Court Matters

We will not gather evidence or provide evaluation/assessment for family/criminal/civil court matters. We do not conduct evaluations for DUIs. 

Witness for Court Matters

We will not participate in family/criminal/civil court matters as an expert, lay, character or any other kind witness. 

Disability Evaluation

We will not evaluate/assess for disability claims, payments, or benefits. 

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